Frequently Asked Questions
HOMESENSE Smart Switch
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The HOMESENSE Smart Switch can replace any current AU/NZS 240V light switch which has a load no more than the maximum rated power specification of the Smart Switch.
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HOMESENE Smart Switches are similar to any other Light Switch which must be installed by a Licensed Electrician.
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HOMESENSE Smart Switches require a connections to both Live AND Neutral lines to operate.
Be sure to check with your Electrician that your current Light Switches have access to Neutral lines. -
No. HOMESENSE Smart Switches are Single Pole switches and cannot be wired for Two-Way or Three-Way switching.
However, this may be able to be emulated through Automation. -
Some Homes have two or three switches which can turn ON/OFF the SAME light, through a specific type of wiring.
HOMESENSE Smart Switches are Single Pole switches and cannot be wired for Two-Way or Three-Way switching.
However, this may be able to be emulated through Automation. -
Yes! All types of types are welcome, as long as the maximum rated power of the lights are within the specification of the HOMESENSE Smart Switch.
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Yes! Every HOMESENSE Smart Switch comes with Two Years Warranty from the date of purchase and LIFETIME technical support.
Warranty Details – -
Yes! HOMESENSE Smart Switches are Australian Certified and fully comply with AS/NZS 60669.2.1:2013.
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As long as you have your HOMESENSE Smart Switch connected to a home hub with, you can control your HOMESENSE Smart Switch from anywhere in the world you can get an Internet connection!
Controlling this HomeKit-enabled accessory automatically and away from home requires either an Apple HomePod, an Apple TV with tvOS 10.1 or later, or an iPad with iOS 10.1 or later set up as a home hub.
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No, you can add as many HOMESENSE Smart Switches to your home as you like.
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No, HOMESENSE Smart Switch is exclusively only controllable with Apple devices.
If you would like us to support other devices, simply vote here. – 1jwsi0dj209j0j
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Apple HomeKit technology provides an easy, secure way to control HomeKit-enabled accessories using the Apple Home app and Siri on your iPhone, iPad, or Apple Watch. After installing your HOMESENSE Smart Switch, configure it using the Apple Home app with just a few simple steps. You can even create your own custom scenes to control your home settings. For example, you can create a scene to automatically turn off the lights, lock your doors, close the garage door, and set the thermostat to the desired temperature in just one step.
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Yes, the HOMESENSE Smart Switch can replace your fan switch as long as the maximum rated power of the fan are within the specification of the HOMESENSE Smart Switch.
NOTE – You will only be able to turn the fan ON/OFF as there is no option to control Fan speed.
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Here are the following ways ways you can control the HOMESENSE Smart Switch –
- Physically – By tapping the Switch
- Using the Apple Home app
- Using the HOMESENSE app
- Using Scenes that have been set up
- Using Automations that have been set up (Time, Date, Actions of other Accessories and more)
Controlling this HomeKit-enabled accessory automatically and away from home requires either an Apple HomePod, an Apple TV with tvOS 10.1 or later, or an iPad with iOS 10.1 or later set up as a home hub.
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Once your HOMESENSE Smart Switch is installed, simply scan its HomeKit Setup Code with the Camera in the Home app to add it to your home.
If you are having trouble connecting your HOMESENSE Smart Switch please go to our Support Page.